Video Teller Machine (VTM) Remote Teller Terminal

Item Description:

Introduction
Nantian VTM(Video Teller Machine) is a comprehensive banking solution integrates call center system, HD video conference technology, functions of bank self-service terminals. It changes the traditional service mode of banks. By enabling customers interact with tellers via remote video and audio conference, the machine can help customers complete 95% of transactions which were conducted at the counter before.
The machine integrates HD camera, fingerprint module, handwriting signature, ID card reader, certificate scanner, is the combination of latest security and innovation technology. With Nantian video conference system, video monitor system and call center system, the machine can provide customers 7X24 remote counter services, hence decrease deployment cost, optimize personnel sources within the bank. Besides, the tellers can be trained and deployed in a concentrated way, providing standard and personalized services to customers.

Features:
Ergonomic design of display, operation angle and position to ensure the operation most comfortable;
Support palm vein recognition, digital signature and ID card reading;
Magnetic card, IC card, CPU card, RFID card & card dispenser applicable;
Separate compartment, interior lock to ensure private operation space.
Support DES, 3DES, MAC, MD5/SHA, ANSI9.8(PIN BLOCK)encryption
HD video conversation to enable tellers assist customers complete transactions.
Comply with WOSA/CEN, ISO8583, VISA PCI standards, bank can develop more functions needed.
United terminal management system and remote control & maintenance. Front and rear door, modular rail-type pull & push design for easy maintenance.

Functions:
Customers complete transaction under the instruction of remote teller;
Remote teller can provide personalized expert services;
Debit card self-service card issuing, online banking, house banking, mobile banking, e-mail notice, investment & financing transctions available;
7X24 service capability;
Expand bank service channels, improve service quality and efficiency;
Save branch running cost, extend service span;
Excellent customer experience.